Privacy Policy

Our Website Privacy Policy complies with the 13 Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988.

For the latest versions of these Acts visit the ComLaw website: www.comlaw.gov.au

We will only collect information that is reasonably necessary for the proper performance of our activities or functions as a recruitment agency. We do not collect or use personal information for the purposes of unlawful discrimination.
The type of personal information that we collect and hold, is information that is reasonably necessary for the proper performance of our activities or functions performed as a recruitment agency and can differ depending on whether you are a Candidate; Client or Referee:

CANDIDATE

Categorised as someone who is looking for a placement or work through us; or whom we have identified as a person who might be receptive to an offer of a placement or work through us. As a Candidate your personal and sensitive information will be used in connection with the following information gathering and recruitment related activities:

• Your work placement or possible work placement
• Checking your work rights status with any government department or body or their agents
• Contacting you to offer you work or to ascertain your availability for work
• Your performance appraisals within your new work placement
• Our assessment of your ongoing performance and job prospects
• Any test or assessment (including medical tests) that you might be required to undergo in connection to your job search or work placement
• Our management of any complaint, investigation or inquiry in which you are involved
  Any insurance claim or proposal that requires disclosure of your personal or sensitive information
• Ensuring our internal business processes are operating efficiently which may include quality audits, service evaluations, fulfilling legal requirements and conducting confidential systems maintenance and testing
• To undertake directly or through an agent criminal reference checking with relevant government agencies
• Our management of any complaint, investigation or inquiry in which you are involved
  
  

Note: If you do not give us the information we seek, this can limit our capacity to locate suitable work for you and/or place you in work.

Information Statement for Candidates

Your relationship with Superior Recruitment Pty Ltd, a private employment agency, is regulated by a number of Commonwealth and State laws, and in particular the Private Employment Agents Act 2005 and the Private Employment Agents (Code of Conduct) Regulation 2005 (the Code). Further information about the Codes can be directly obtained from the Business Queensland website Page: www.business.qld.gov.au/industries/service-industries-professionals/service-industries/private-employment-agents

Prior to offering you with a job placement and our employment services, we are obliged, as a Private Employment Agent based in Queensland, to provide you, as a Candidate, with the following information:

• We must not charge you a fee for finding or attempting to find work for you. To do so would be in contravention of section 408D of the Industrial Relations Act 1999.
• That our employees have a working knowledge of State and Commonwealth legislation affecting the placement and employment of work seekers.
• In our recruitment capacity we will ensure that all placements are made in accordance with any relevant legislative requirements.

If you believe through collecting or using your personal information that we have acted illegally, inappropriately or in a false or misleading way, you may obtain information about action that may be taken from Fair Work Commission www.fwc.gov.au/ Contact details for their Queensland Office are: brisbane@fwc.gov.au or phone them on 1300 799 675

CLIENT

Categorised as someone other than a Candidate who is looking to acquire our services as a recruitment agency or whom we have identified as someone who might be interested in acquiring our services.

The information that we typically collect and hold about Clients is information necessary to help us manage the presentation and delivery of our recruitment services and may include:

• Information about position, contracting and hiring authority;
• Information about team structures and roles;
• Information about incidents in the workplace;
• Client relationship information;
• Credit check and financial information.
  
  

A Referee: a person from whom we have sought facts or opinions regarding the suitability of one of our Candidates for work or positions through us; and who may be a Referee nominated by the Candidate, a Client or us.

The information we collect and hold about a Referees is information that is necessary to help make determinations about the suitability of one of our Candidates for a particular jobs or particular types of work and may include:

• Information about work position, authority to give a reference check and preferred contact details;
• Opinions of the Referee regarding the Candidates character and work performance or work environment; and
• Facts or evidence in support of those opinions, sometimes involving the Referee’s own knowledge and experience of having worked with the Candidate.